Culture & Engagement
Values-driven organisations are the most successful organisations on the planet because they engender high levels of employee engagement.
Employee engagement is a measure of the degree of emotional and intellectual involvement that employees have with an organisation. This has a direct impact on the amount of enthusiasm and commitment they bring to their work.
Engaged employees devote a high level of discretionary energy to whatever they are doing. They are willing to go the extra mile to get a job done on time and frequently put forward suggestions about how to improve performance.
Engaged employees want the company to be successful and feel a sense of pride in being part of that success.
Disengaged employees, on the other hand, don’t really care about the company. They do what their job requires of them and no more. Actively disengaged employees actually erode an organisation’s bottom line through subversive activities and hostile attitudes to their work and their managers.
Our research shows that the Cultural Entropy® score - one of the key outputs from a Cultural Values Assessment - and employee engagement are highly inversely correlated. Companies with low Cultural Entropy scores have high employee engagement, and companies with high Cultural Entropy scores have low employee engagement.
The following graph shows the relationship between Cultural Entropy scores and employee engagement as measured in 163 organisations in Australia and New Zealand in a joint research project carried out by Barrett Values Centre® and Hewitt Associates.
In organisations, units and departments with low Cultural Entropy scores, the leaders, managers and supervisors focus on meeting the needs of their direct reports. By focusing on the needs of employees, they engender high levels of commitment. In organisations with high Cultural Entropy scores (where employees are disengaged), the leaders, managers and supervisors are primarily focused on addressing their own needs.
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