Case Stories

Integrating Values from the Boardroom to the Factory Floor (TMSi Logistics)

For over 15 years, TMSi Logistics, a highly respected Top 100 national logistics firm and Inc. 5000 company, has differentiated itself through a performance-driven culture resulting in cost savings and improved service levels.

From the start, the culture of the company was based on the strong personal values of the leadership. In 2002, TMSi decided to put their values down on paper. In this process of self-discovery, they also asked “What is TMSi?” The company doesn’t own any assets; the trucks and buildings they use are all leased. They realized that they are a service agency focused on people and processes. They needed to empower their leaders and invest in their people to get better, more sustainable, results.

Quantifiable Performance Improvements Based on Cultural Transformation at a Major Hospital

In 1997, the board members of The Methodist Hospital in Houston, Texas committed to revitalizing the mission of the organization with a renewed focus on creating a spiritual caring environment, and they wanted to make it measurable. Achieving this goal became a truly transforming exercise for all facets of the hospital’s operations. Using Barrett Values Centre values-based Cultural Transformation Tools® (CTT), The Methodist Hospital has experienced an unprecedented cultural change that is bringing its vision of spiritual caring to reality – with quantifiable benefits to employee satisfaction, patient care, health and safety, and the bottom line.

One of the world’s top 100 Banks leverages cultural transformation for competitive advantage

As Australia’s largest financial institution, ANZ was already enjoying success from performance improvement initiatives started in 1997. By 2000, ANZ decided that a new approach was needed to go beyond any previous initiative to create an unassailable leadership position and ensure sustainable success. To develop this new approach, ANZ engaged McKinsey and Company, one of the world’s leading professional services organizations, to carry out a cultural assessment using Barrett Values Centre Cultural Transformation Tools (CTT).

Helping Investment Leaders Understand and Leverage Culture For Competitive Advantage

Since founding Focus Consulting Group in 2001, Jim Ware has been preaching the gospel of cultural transformation to investment companies throughout North America. Building on his decades of industry experience, Ware has become a firm believer in the concept of culture as an underpinning of competitive advantage in business. With the help of CTT (Cultural Transformation Tools) developed by Barrett Values Centre, he is delivering measurable analyses and results that have helped the likes of UBS, Northern Trust, Brandes and Ariel along the road to cultural transformation and long-term success.